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Trade shows, conferences, seminars and workshops to boost your business


Business E-Mail - Write it Right
Dec. 4, 2007
Waukesha, Wisc.

This is a fast-paced, interactive workshop on writing clear, concise
e-mails that get results. Learn the latest standards for e-mail writing and etiquette and how to write e-mails that get results. Presented by MRA-The Management Association, Inc. Topics:
  • Latest standards for e-mail writing
  • Four-step writing process
  • Answer the question: To e-mail or not to e-mail?
  • E-mail etiquette
  • Special legal considerations
  • Avoiding common e-mail mistakes
  • Using attachments effectively
Cost: $215

For information and to register:
Seminar Information Service
877-736-4636



Responding to Conflict: Strategies for Improved Communication

Dec. 10-12, 2007
New York City

This seminar focuses on the behavioral and process-action skills you can use to effectively handle conflict. Learn how to develop a more flexible response to conflict and identify and manage your conflict response style. Presented by the American Management Association International. Topics:
  • Gain a deeper and broader working definition of conflict
  • Learn how to bring out the real issues and recognize the causes of conflict
  • Give respectful criticism and receive it from others without becoming defensive
  • Improve communication between people
  • Find out how to turn group conflict into collaboration
  • Use conflict as an opportunity to build better relationships and collaborate effectively with others
Cost: $1,195

For information and to register:
AMA Seminars
877-566-9441

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