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Article 6: Press Kit Follow-Up
There is a fine line between
following up on your press kit distribution and
being an obnoxious pest. The first can help get
you published. The other can do the opposite.
After you’ve sent out your press kit, make sure
it has reached the right person by following up
with a telephone call. If the answer is “No,”
verify the name and address and send another
immediately. If the answer is “Yes,” don’t
launch into a speech. Simply ask if there are
questions that you can answer. If not, say
you’ll be available should questions arise.
Leave your name and contact numbers or e-mail
and say goodbye.
Tip: The adroit use of pregnant pauses
allows reporters to ruminate long enough to
think of a question. It may lead to a longer
conversation. That’s what you want. The longer
they talk with you, the better your chances of
getting publicity. But they must be willing.
Yammering at them seldom works.
Be mindful that reporters and editors receive
this kind of stuff by the bucket full. Make
their lives easier. Don’t add burdens. You’re
there to help (which helps you) not to impose
(which doesn’t help you).
Nevertheless, the follow-up call is your
opportunity to put personality to your press
kit, and indeed to your entire business.
Reporters and editors may be in a hurry, but
they’re naturally inquisitive. If you reach them
when they have time to talk, you may strike it
rich, media-wise.
Establishing relationships with the media may
lead to becoming a respected news source, which
means media outlets will call you in the future
instead of vice versa. If your press kit and
telephone demeanor are helpful, reporters and
editors may see value in you becoming a tipster
for them, someone in the know in your industry
who can alert them to trends and developments.
You might even cultivate a trusted position that
warrants stories written or broadcast based on
interviews the press initiates with you,
entirely apart from your press kit and news
release mailings.
Good media relations are potentially great for
keeping your company, your product or your name
in the public eye. And it may all start with a
courteous telephone call to make sure your press
kit arrived safely.
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