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Article 3: Reclaim the Business Lunch
Children once learned proper
table manners at home. Don’t talk with your
mouth full. Keep your elbows off the table.
Experts say that all but basic table manners
went into the garbage in the last generation as
baby boomer parents rebelled against convention
and family lives became ever more hectic.
“To be cool, boomers didn’t stress manners,”
explains Lynne Lancaster, co-author of When
Generations Collide. “They wanted to be seen
as young and hip like the kids.”
It’s the same with entertaining. Formal parties
have become informal potlucks. Mom, after all,
is just as busy working as dad, so neither has
time to plan special gatherings.
As a result, today’s young businessperson is
often clueless at a business lunch or social
event, which can quickly turn disastrous. And
your company can easily lose a big contract
without knowing why.
So how can you avoid snafus at that next client
lunch? How can you groom employees so they
effortlessly impress customers?
Here are some pointers sure to leave a good
aftertaste:
Dress the part: Dress
professionally for business meals, at least a
good sports jacket over nice slacks or skirt.
Even better, wear a suit. You can’t overdress,
but you can certainly under dress.
Arrive early: That
shows respect and interest. Wait for the others
before you’re seated at the table. If you must
be seated, don’t disturb the table before they
arrive.
Business discussions:
Wait until the menu arrives to talk business.
Table settings: The
more formal the meal, the more silverware and
goblets will be used. Generally work from the
outside utensils inward.
Eat attractively:
That’s what dining etiquette is all about. Don’t
slurp or talk with your mouth full. Take small
bites.
Who pays?: The one who
extended the invitation chooses the restaurant
and pays the tab.
Conclude properly:
Always say thank you. And as a guest, follow up
with a handwritten thank you note.
There are probably more rules
around dining than anything else. These few tips
can’t cover it all, so check out some dining
etiquette books for the nuances. But beware:
Even etiquette books can disagree, so review
several.
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