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Article 5: Facing Failure With A Thick Skin
Successful entrepreneurs
aren’t fools. They know a sinking ship is not a
healthy place to be. If it’s necessary to bail
out, they will.
But first, the savvy entrepreneur will try to
salvage the situation by changing strategies and
tactics. Can I appeal to a different crowd? Can
I stay open later? Can I add a new product line?
Those who succeed are decisive by nature. They
make the critical decisions, right or wrong,
without endless agonizing. They don’t waste
energy in useless second guessing and
recriminations.
But sometimes failure can’t be avoided. Maybe
the product was wrong for the market, or the
economy cratered. Maybe the business idea was
always half-baked.
What then? Entrepreneurs need a thick skin and
worlds of self-confidence to survive failure and
the general brickbats of commerce.
“It’s actually good to fail sometimes because
only by failing can you learn,” explains Tony
Warren, Farrell professor of entrepreneurship at
Penn State University. “You pick yourself up and
you move on.”
That’s the attitude of Tom Antion, who counsels
small businesses about Internet marketing. “It
doesn’t hurt me a bit to fail. It’s part of how
I get to where I’m going,” he says.
Antion’s skin is thicker than most. Failure is
usually painful for most people. It sends many
entrepreneurs retreating to the safety of a
steady job and a paycheck.
The strong entrepreneur, though, takes Warren’s
advice: He dusts off, learns from the failure
and starts anew. Often, he comes back stronger.
Dave Ratner, for example, owned three successful
Dave’s Soda & Pet City outlets in
Massachusetts. Then he opened store four. “I did
the right everything, but everything that could
go wrong did,” he says.
Ratner shut that store, losing his savings and
incurring a small mountain of debt. It took four
years to repay all his vendors. But it didn’t
stop him.
Since then, he’s started two new businesses. He
also made another stab at a fourth Dave’s
Soda & Pet City.
Like Antion and Ratner, successful entrepreneurs
usually believe that they create their own
success. Failure? They know it’s just another
way not to do something.
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