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Selling To The Mature
Market As Baby Boomers Age
Follow the baby
boomers and you could make a fortune. These
Americans born between 1946 and 1964 are aging,
like it or not. By 2010, one-third of the U.S.
population will pass the age of 50. And they're
taking their spending money with them.
According to the 2000 U.S.
Census, individual consumers age 65-74 have an
average annual income of $24,090. Doesn't sound
like much? Compare that to the youth market, a
niche group constantly wooed by retailers.
Consumers between the ages of 15 and 24 have
only $12,169 to spend each year.
But aging baby boomers
make a moving niche target. Don't consider them
seniors. That's not how they see themselves.
They like to feel young and look young. Think
Tina Turner and Jane Fonda.
Don't lump this consumer
segment into a single, silver-haired mass.
They're diverse. Some may still be working.
Others are fully retired and passionately
pursuing new hobbies. Still others are returning
to work after years of retirement as they try to
undo the financial reversals that their
investments suffered during the last few years.
Many are dating, going back to school or
starting a business as a second career. Some
have young children at home or boomerang kids
returning home after college. Many empty-nesters
are downsizing into smaller homes or buying
second homes.
If you want graying baby
boomers to frequent your business, pay attention
to the signs of the times.
What You Can Do
So what can your
small-business do to attract this age-based
niche market? Try these ideas to cater to the
prime market:
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Don't define this prime
market by income or age alone. To sell
successfully to mature consumers, look at a
combination of social, physical and
psychological factors. Then create products
and services to serve those diverse segments.
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Expand your service and
product lines with items of importance to
aging customers. Casual clothing, home
furnishings, health and beauty products,
financial services, crafts are just a few of
the items set to appeal to the mature market.
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Use older consumers in your
advertising. In retail stores, display
products used and desired by mature consumers.
If possible, hire mature workers who will
appeal to the same age consumer.
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If you're already serving
mature clients, ask them what your business
can do to enhance their purchasing
experiences.
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Retired consumers have time
to shop for bargains. Emphasize the value of
everything you sell.
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Research the expanding
mature market. Find out what consumers will
need and want in the next few years. For
starters, read the Success Skill Seminar "The
Need For A Niche".
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