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RSVP Manners

With holiday invitations about to arrive, here’s what you need to know about handling RSVPs like a pro:

• If the invitation is addressed solely to you, only you are invited to the event. An invitation that states “and guest” means you can take a companion. Invitations that read “and family” means your kids are welcome.

• Respond immediately. Tell the host whether or not you plan to attend and who will be accompanying you.

• If a phone number is listed on the invitation, call with your RSVP. If an e-mail address is provided, e-mail your response. If a mailing address is offered, mail your response.

• Follow through. Arrive at the event on time with the number of guests you said you would bring. If an emergency prevents you from being able to attend the event, contact the host immediately and offer your apologies. If you declined the invitation, don’t show up unexpectedly.

Win-Win Training

Giving your employees extra training can boost your small business. Workers will gain new skills that they can put to use for making more sales, providing better customer satisfaction, and being more productive. But the training you provide will also boost employee morale and on-the-job motivation. Training relieves job boredom because people enjoy learning new skills. And by providing training opportunities, you show employees that you care about their professional development and success. Try cross training employees or sending them to seminars and workshops for a day. It’s a win-win.

 

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