GET CONNECTED TOOLS
Online and offline stuff to make your business
buzz
Fleet Management
If your small business is in the market for some used vehicles, beware. A 2007 study by Carfax, which provides consumers with vehicle information history, showed that waves of flood damaged cars are washing up in areas all across the country. Over the last five years, the number of waterlogged wrecks revealed by Carfax Vehicle History Reports has doubled nationwide. Be on high alert for signs of water damage and other the nasty secrets a car may be hiding. Don’t put your small-business money at risk. Check a vehicle’s history to make sure you don’t get soaked.
Random Acts Of Customer Service
Need a new and better way to improve your customer service? Check out Ed Horrell’s book “The Kindness Revolution: The Company-Wide Culture Shift That Inspires Phenomenal Customer Service” (AMACOM/American Management Association, 2006). Through extensive research and real-world examples, Horrell shows you how to create a culture of respect, courtesy and kindness – all aimed at improving your customer service and your bottom line.
|
