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Retaining Retail Employees

In a recent CareerBuiler.com survey, nearly half of retail employers said that retaining employees is getting harder. In fact, 81 percent of survey respondents reported that they’re planning to hire new employees during 2007. Rosemary Haefner, vice president of human resources at CareerBuilder.com, offers two tips to improve recruitment efforts:

  • Treat your job posting like a candidate treats a resume. Communicate an employee brand that is accomplishment-based, highlighting growth and stability, work culture, career advancement and other benefits.
  • Be specific with job postings. Every business claims that it offers competitive salaries and benefits, but define what that means in your company. Outline what flexible schedules and work/life balance programs entail; specifically address training available to employees.

Legal Workers

Small employers who want to verify that new hires are eligible to work in the U.S. can turn to the online federal Employment Eligibility Verification Program (EEV), also known as Basic Pilot. The electronic system checks databases of the Social Security Administration and the Department of Homeland Security to determine if a person can legally work in the U.S. To use the program, employers must first register online. The system is voluntary and free.

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