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GET CONNECTED TRAINING
Know-how you need to succeed
Web Sites That Sell
Pump up sales on your Web site by playing to
the strengths online buying offers over
traditional bricks and mortar retail. For
instance, enhance your site’s interactive
search function. Let buyers search for
products by specific product features. Or
offer a questionnaire that helps customers
decide which products best meet their needs.
These extra Web site capabilities make online
shopping more convenient for your customers.
And convenience will keep customers coming
back for more of your products.
Heating Up Cold
Calls
Cold calls don’t have to be hard sells.
These books deliver tips and techniques for
turning cold calls into hot sales. Read them
and reap the rewards of selling.
Cold Calling Techniques that Really Work!
By Stephen Schiffman
Adams Media Corporation, 1999
Friendly Persuasion: Dynamic Telephone Sales
Training and Techniques for the 21st
Century
By Dan Coen
DCD Publishing, 1997
Red-Hot Cold Call Selling: Prospecting
Techniques That Pay Off
By Paul S. Goldner
AMACOM, 1995
Secrets of Successful Telephone Selling: How
to Generate More Leads, Sales, Repeat
Business, and Referrals by Phone
By Robert W. Bly
Henry Holt, 1997
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