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Employee Resignation
Your top performer just handed in her letter of resignation. You don’t want to lose her, so you immediately think of issuing a counter offer. Before you offer more money or perks in an attempt to persuade her to stay, consider the ramifications. Here are four questions to ask yourself:
Will you always be questioning her loyalty to your company? Will you constantly worry that she’s seeking another job? Will you be comfortable promoting her in the future? Will other employees feel treated unfairly because you gave her a raise or other perks?
Cramming Scams
Watch those business telephone bills. They could cost you money if you get crammed. Cramming refers to the practice of billing businesses for services that were never authorized. The bogus charges usually appear on businesses’ telephone bills. Late last year the Federal Trade Commission charged a Web cramming operation with billing small-business owners for so-called free Internet services, failing to disclose terms of the sales agreements and billing some companies that had turned down the offer. Complaints from consumers prompted the FTC investigation. But plenty more cramming scammers are still operating. Consider yourself warned.
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