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Article 7: How To Sense The Ethics Of Others
Some companies just don’t get
it. That’s what Millard MacAdam discovered
during 20 years of advising businesses in
implementing total quality management and
strategic planning.
“I found that if a company didn’t establish
integrity as a base, as soon as crisis came, bad
things happened,” says MacAdam, author of
Intentional Integrity (Broadman & Holman
Publishers, 1996).
In companies without core operating values and
codes of ethics, people will lie, cheat and
steal to protect profits. It’s not always easy
to spot such companies in advance.
Even MacAdam had a failed partnership because
his partner had different core values. They
worked in different cities, and finally, the
partner tried to sell the business without
telling MacAdam. He finally accepted a
below-market settlement in order to end the
partnership.
Employers often have a tough time spotting a
dishonest employee in job interviews. One survey
found that 26 percent of employees lied to their
supervisors, 19 percent stole an employer’s
property and 18 percent falsified records or
lied on reports.
If an employee is dishonest, he’s likely to lie
during job interviews about past brushes with
the law. Former employers often won’t discuss an
individual’s work record for fear of lawsuits.
However, an increasing number of businesses,
even small ones, have resorted to giving job
applicants integrity tests, such as the one
developed by Reid Psychological Systems.
To help uncover red flags when firms are
considering strategic partners or new customers,
some small companies now do background checks on
potential clients. They look to see whether a
client has sued or been sued by previous
partners or vendors for breach of contract. Such
lawsuits don’t necessary kill a business
relationship, but they need to be explained
before any contracts are signed.
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