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Generational Marketing
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Article 4: Boomers
Their parents, the Matures,
saved the world. When the boomers came on the
scene, the nation’s horizons looked unlimited.
Nearly everyone had a job. Home ownership had
risen to new highs, and there was a radio—and
then a TV—in every living room. The unbridled
economy into which they were born gave the
boomers confidence that progress and prosperity
would never end.
They expected the future would always be better
than the past—and believed they were entitled to
enjoyable experiences and a sense of
fulfillment. Prosperity encouraged idealism:
There was plenty to go around, so why not share?
In their youth the United States put a man on
the moon and declared war on poverty. It seemed
there was nothing Americans couldn’t accomplish,
no limits on our creativity.
Boomers felt they were special and prized their
individuality. Rules were made to be broken if
breaking them led to good experiences and
personal growth. Unlike their conservative
parents, boomers disdained authority and
traditional values.
The Summer of Love and Woodstock Nation were
cultural high points for boomers, but the
generation was also rocked by the assassinations
of JFK, Martin Luther King Jr. and Bobby
Kennedy; the Vietnam War; the Kent State
shootings; and the Watergate scandal.
As the boomers’ youthful idealism faded, they
turned inward, seeking gratification through
self-improvement and individual accomplishment.
The young adults of the “Me Generation,” they
sought satisfaction and meaning through work.
Female boomers entered and often conquered
formerly male bastions of employment.
Boomers still think of themselves as young and
continue to seek adventure. They expect
fulfillment in their careers and many expect to
keep working past traditional retirement age.
Now a “Sandwich Generation” with both children
and parents to care for, boomers have been
called the most stressed generation in history.
Eighty-four percent say they feel the need to
reduce their stress; 81 percent want to simplify
their lives.
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Concerns: high
levels of stress and lack of time; guilt over
lack of time for kids; aging
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Turn-offs: authority
figures; being made to feel passé; messages
that call attention to their age
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Hot buttons:
personal services that can free their time;
nostalgia for the music of their formative
years; continuing education; products that
accommodate them subtly without making them
feel old (e.g., loose-fit jeans); anything
that promises greater health and energy;
entertainment and experiences they can enjoy
with their children
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