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Article 2: Computers The most obvious
technology upgrade is computers. It also may be
the least necessary.
Even three-year-old Pentium IIs with mere 300
megahertz CPUs are sufficient for the vast
majority of business uses. Purchasing a $5,000
top-of-the-line new computer simply for the
gratification of having a Pentium IV,
2.5-gigahertz, fully-equipped hot rod rarely
makes sense, especially if added horsepower
brings no improvement in productivity or
profitability.
Computer consultant Mary Koller of Systems
Operation Services uses a non-technical rule of
thumb to determine a client’s upgrade needs.
“When I’m training someone, I see how long it
takes to come up on the screen,” Koller says.
“How much do you want to pay the person to
wait?”
If you’re staring at computer screens waiting
for customer reports to generate or cash
disbursement journals to refresh, a faster
processor or, more likely, additional RAM, might
be needed.
A general guideline is to make sure your
computer specs comfortably exceed minimum
software requirements. Great speed improvements
can often be achieved by adding RAM, which is
more affordable than ever. For less than $70 you
can add 128 megabytes. More than pumping up CPU
performance, an increase in RAM should be
noticeable using most software, particularly
huge memory hogging applications.
Experts advise, however, that if you need a new
computer or if you’re adding computers for new
employees, it’s unwise to go too cheaply. Just
as you should shy away from the top of the line,
avoid the bargain basement.
Don’t give in to the temptation of
ultra-low-priced sales at the local computer
superstore. Bottom-dwelling prices often reflect
a hodgepodge of second-tier components cobbled
together to undersell more standard brands. It’s
penny-wise and pound-foolish.
Major computer manufacturers are reputable and
stand behind their equipment. More importantly,
almost all of them—Gateway, Dell, Hewlett
Packard—offer tightly coordinated systems
designed precisely for particular tasks.
When a game developer needs a high-powered
multimedia system, major manufacturers have a
configuration ready. If computers are used
primarily to track customer databases and
payroll, a configuration suited for those tasks
is ready too.
If you go with established computer
manufacturers, you’re less likely to buy more
than you need and very likely to get all that
you need. You’ll also get an integrated system
designed to work optimally as is, without
tinkering or modification.
Another option is to weigh whether the slightly
higher price is worth purchasing laptop
computers rather than desktops. Consultants
insist that if your staff spends time out of the
office, laptops greatly enhance productivity.
Sitting on a desk, a battery-driven laptop can
become an outlet-powered desktop just as capable
in the office as on the road.
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