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Article 4: Hosting Services Unless you
want to fill a closet with computer servers and
high-speed data lines and pay a costly IT
manager, you’ll need a hosting service for your
Web site.
The options vary. Prices range dramatically. Our
recommendation is to go inexpensively, but not
cheaply. You get what you pay for.
Some Web companies will host your site for as
little as $8 a month. But you’ll find that
reliability, service and quality cost a bit
more. Depending on your site’s size and number
of enhancements, such as database integration
and e-commerce capability, you can spend upwards
of $300 a month or more.
Most likely, however, your small business can
get what it needs for less than $100 a month,
and in some cases considerably less.
Get ample storage. One hundred megabytes can
accommodate about 1,500 pages. That’s plenty for
most small business Web sites. And be sure your
host can accommodate the traffic you expect.
Eight to 10 gigabytes a month is a reasonable
minimal benchmark.
Many quality hosts will provide extras as part
of your basic charge. These include numerous
e-mail accounts, a means to compile e-mail
queries for mass mailings, a Web-based control
center for managing the site, 24/7 technical
support by e-mail, chat and telephone.
Make sure your host supports Microsoft’s popular
FrontPage 2002 Web design software, including
Microsoft extensions that enable various
functions.
Other features that add cost, but also add
attractive usability features, are instant
messaging and chat rooms. These functions help
create a sense of community among visitors,
which of course keeps them on your site longer.
And as every retailer attests, the longer you
keep them in the store, the more likely they are
to buy.
A substantial leap in costs and sophistication
occurs if you add e-commerce capability to your
site. This includes the ability to coordinate a
catalog offering with a shopping cart and accept
credit cards online. Some hosts will even assist
you in applying for merchant credit card status.
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