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Article 1: What Is Branding?
Before the concept of
branding had meaning for marketers, it belonged
to ranchers. With a red-hot iron, they branded
their cattle with a distinctive mark that made
their ownership clear.
Modern-day branding is much the same: a process
of making a product or a company uniquely yours,
so that when customers are in the market, they
know who "owns" prestige cars (Lexus), blazing
fast computers ("Intel inside"), high-status
watches (Rolex), and everyday low prices
(Wal-Mart).
Branding isn't just for multinational companies.
Your brand could be your company, a product, or
even you. It's the heart and soul, the sine qua
non, of whatever it is you're trying to sell.
For a brand to be effective, it has to convey
the right image to potential customers and then
fulfill their expectations. It's not enough for
Wal-Mart to have low prices and smiling
greeters: Customers must be aware of the brand's
meaning, immediately associating the company's
name with its reputation.
Keep in mind that branding isn't the same as
advertising. Consumers have learned to discount
advertising messages, recognizing that everyone
makes the same claims: my product is better,
cheaper, more exciting. Advertising tells
potential customers about your product. Branding
creates the associations that arise in
customers' minds when they think about your
product.
Skillful advertising is the sizzle that can
reinforce those associations. A great brand is
the steak.
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