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Article 7: Small-Business Consultants
If you want an ally to help
you better manage and expand your business,
consider a small-business consultant.
Consultants offer an objective view of your
business and many come with years of valuable
experience.
Some consultants are generalists. They can
provide general ideas and guidance on various
aspects of your small business. Other
consultants specialize.
For instance, a consultant who specializes in
marketing can help you develop strategies for
pricing, product positioning, marketing research
and advertising campaigns. A management
consultant can aid you with financial analysis,
credit and collection procedures and cash flow
analysis. Other consultants can help you develop
systems for your business, such as a business
plan, record keeping and job costing and
quoting. You’ll even find small-business
consultants who specialize in sales and
personnel.
You’ll also find different work styles among
consultants. Some are hands-on and want to get
intricately involved in your business. Others
provide specific ideas to help solve particular
problems, then turn you loose to implement the
ideas on your own.
Before you decide who to hire, know a
consultant’s specialty and style. Also look for
strong credentials, including education and
experience. Thoroughly check references. When
you call on references, ask what problems the
client had, what advice the consultant gave and
whether it worked to the business owner’s
satisfaction.
Small-business consultants may charge by the
hour, by the project or by retainer. Ask and get
direct answers before you hire.
Or maybe you can get the help you need for free.
Two great sources are the Service Corps of
Retire Executives (SCORE) and the U.S. Small
Business Administration’s Small Business
Development Center (SBDC).
SBDCs,
www.sba.gov/sbdc, offer courses, workshops,
seminars and conferences at almost 1,000
locations across the United States. So chances
are you can find an SBDC close to you. Get to
know the offerings and the staff in a nearby
office. Then take advantage of the expertise.
It’s free.
At SCORE, you can get teamed up with an
experienced volunteer who will give you free
personal business counseling. There are 389
SCORE chapters across the country with about
11,500 volunteers. These are retired or working
executives and business owners dedicated to
sharing their knowledge with small-business
owners.
To find the SCORE office nearest you, call
800-634-0245 or visit the SCORE Web site at
www.score.org.
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